What Questions Should I Ask a Car Detailer?

Hiring a professional car detailer can restore your vehicle’s shine, protect its value, and make it feel brand new again. But not all detailing services are the same—and not every provider offers the level of care or expertise your vehicle might require. Whether you're booking a one-time service or looking for a regular detailer, knowing the right questions to ask can save you time, money, and frustration.

1. What Services Are Included in the Package?

Not every detailer defines “full detail” the same way. Always ask what’s included:

• Exterior wash and wax?

• Interior vacuuming and shampoo?

• Engine bay cleaning?

• Ceramic coating or paint correction?
  Make sure there are no surprises when the job is done—clarity here is essential.

2. Do You Offer Mobile Detailing?

Mobile car detailing has exploded in popularity. If convenience is important to you, ask if the detailer can come to your home or office. Confirm what they bring (e.g. water, power source) and if they need anything from you.

3. How Long Will the Detail Take?

This helps you plan your day—and also gives insight into how thorough the service might be. A full interior and exterior detail typically takes 3 to 5 hours. Rushed jobs can often lead to overlooked areas or shortcuts.

4. What Products Do You Use?

If you're concerned about harsh chemicals, or if your car has specialty materials (like Alcantara seats or matte paint), ask about the products used. Some customers prefer eco-friendly or pH-neutral cleaners, while others care about name-brand sealants or coatings.

5. Are You Insured?

Accidents happen—even with professionals. Ask if the detailer is insured in case something is damaged during the service. This is especially important for high-end vehicles.

6. Can You Handle Pet Hair, Odor Removal, or Stain Extraction?

Not all vehicles are treated equally. If your car has pet hair, stains, or odors, ask if those are included or considered extra. These are typically add-on services and may not be part of a standard detail.

7. What Experience Do You Have?

Experience matters—especially when it comes to things like paint correction, ceramic coating, or working on luxury vehicles. Ask how long they’ve been detailing and if they have experience with your type of car.

8. Do You Have Before-and-After Photos or Reviews?

Reputable detailers are proud of their work. Ask to see photos of past jobs or read reviews. This can help you gauge consistency and quality, and avoid fly-by-night operations.

9. Is There a Satisfaction Guarantee?

A professional detailer should stand behind their work. Ask if they offer a guarantee or touch-up policy if you're not satisfied with the result.

10. What’s the Cost—and Are There Any Hidden Fees?

Always get a quote upfront, and confirm whether tax, travel fees, or extras like headlight restoration or engine cleaning are included. A clear, upfront price means no surprises on the invoice.

Final Thoughts

Detailing isn’t just about a shiny car—it’s about protecting your investment. By asking these questions before you book, you can feel confident you’re hiring a professional who knows what they’re doing, uses quality products, and cares about customer satisfaction.

A little curiosity goes a long way toward keeping your vehicle looking its best.